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Our Store is Currently Offline for Maintenance

To place an order, please contact us at:
Holyoke News Co. Inc.
720 Main Street
Holyoke MA 01040 USA

Phone: 800-628-8372
Fax: 413-538-7161
Email: orders@holyoke-news.com

Ordering Help

STATEMENT OF POLICIES & PROCEDURES

ORDERS

  • Order by title and publisher, and note if we may substitute a different publisher when a title is OSI or OP.
  • Indicate whether or not you accept back orders; we will backorder automatically unless instructed otherwise.
  • An order for discount purposes may be submitted on multiple PO’s, but submit jointly and identify as comprising a single order.
  • If back orders reduce the total shipped, the discount will not be affected. The backorders will be shipped at the same original discount.
  • Orders that stipulate no backorders will recieve a discount based on the actual numbers of copies shipped.
  • Be sure to supply complete billing and shipping instructions on each purchase order.
  • We regret that we can not furnish desk copies.

RETURNS

  • All copies returned must be full copies and in saleable condition.
  • Must be accompanied by a copy of original packing slip, or information giving date of purchase, and invoice numbers.
  • Must be made within 12 months from the date on the invoice, and books returned at customers expense.
  • Exceeding 20% will be subject to an 8% overstock fee.
  • No cash refunds, credit balances used for future purchases.
  • Mark “ATTN. RETURNS DEPT” and ship prepaid, collect shipments refused.
  • Non returnable books shipped back at fifty cents handling per book as well as all freight charges.

SATISFACTION GUARANTEE

  • If not completely satisfied, simply return the product, along with the invoice for an immediate credit balance or replacement.

FED EX GROUND MAP - SHIPPING TIMES FROM HOLYOKE, MA


UPS GROUND MAP - SHIPPING TIMES FROM HOLYOKE, MA